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INFO Who we are Jurisdiction Data protection Social responsibility Money laundering

Our Obligations Money laundering is a serious criminal offence, and in recent times has become inextricably linked with terrorist activities. Under the terms of international legislation aimed at the prevention of money laundering, Betaland are obliged to design and implement procedures aimed at ensuring that instances of attempted money laundering are detected, prevented and reported to the appropriate authorities. To that end, we have established the policies and procedures as set out below. Whilst at all times ensuring that we comply with the PREVENTION OF MONEY LAUNDERING AND FUNDING OF TERRORISM REGULATIONS of 12 August 2003 (as amended by Legal Notice 42 of 2006), we have made every effort to minimise any unnecessary inconvenience to our customers. We appreciate your understanding and co-operation on this highly important issue. Policies and Procedures Account Registration Personal identity information must be provided at the account registration stage - under no circumstances can we permit anonymous accounts. The minimum information required for each account is as follows : Name (first name and surname) Address (including country of residence) Date of Birth (you must be over 18 years of age) Gender Contact phone number Contact email address Management reserve the right to request additional identity information (e.g. copy of identity document, utility bill) at a future stage where considered appropriate. We will only allow one account per customer. Deposits We will only do business with secure, reputable payments providers with clear anti-fraud and anti-money laundering policies. We will only allow one payment card to be registered on a customer's account at any one time - to change their card details, a customer will need to contact Customer Services. We will only allow a particular payment card to be registered on one customer's account. Management reserve the right to request proof of ownership of any payment card registered by a customer (e.g. scanned copy of card, recent card statement) where considered appropriate. Withdrawals The default withdrawal method per the system will be the same one used to deposit - whilst customers can change this when they request a withdrawal, management reserve the right to determine the most appropriate method of returning funds to the customer. Management also reserves the right to request proof of identity and/or card ownership (see above) prior to processing a withdrawal request. Reporting We are obliged to refer suspicious activity or suspicious transactions to the Malta Financial Intelligence Analysis Unit via the Lotteries and Gaming Authority. In the case of such suspected activity, the customer's account will be immediately suspended and will remain suspended until any investigation is concluded.